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London, Sept. 14: British Telecom covered up a massive fraud by call centre staff to ensure it won a new contract worth more than one billion pounds, an employment tribunal was told.
According to the Daily Mail, call centre staff made millions of 'false' calls on auto diallers to make sure bonus-linked performance targets were met under a lucrative contract handling calls from Ministry of Defence bases.
Mumbai: Back-office Company Firstsource Solutions Ltd has adopted U.S.-based MedAssist, a leading provider of revenue cycle management in the healthcare industry for $330 million.
There would be no alteration in the organization of MedAssist and all 1,400 employees would carry on their existing duties, Firstsource said..